Ahmad Aljadaan |Usability Engineer


Kresge Business Library Evaluation

Kresge Library Homepage
This project analyzes the Kresge website and highlights the main problems of it. This study applies three criteria to evaluate the usability of the site, which are functionality, usability, and aesthetics. We used different methods to uncover the problems of the site. These methods are Interviews, Personas and Scenarios,Comparative Analysis, Surveys, Heuristic Evaluation, Usability Testing, and Visual Analysis. We prioritize the site problems based on the number of their occurrence in each method. The degree of priority varies from high to low. In this analysis, we suggest a solution for each problem that we found in the site.

Design Methodologies

  • Generalized Transition Network (GTN)
  • Interviews
  • Personas and Scenarios
  • Comparative Analysis
  • Surveys
  • Heuristic Evaluation
  • Usability Testing
  • Visual Analysis


Kresge Business Library at the University of Michigan


GTN.pdf, Personas and Scenarios.pdf, Comparative Analysis.pdf, Heuristic Evaluation.pdf, Usability Test.pdf Final Report.pdf